Wiri, Auckland
Freight Forwarding
Full time
$75,000 – $85,000 per year
About the Company
A well-established, New Zealand-owned international freight forwarding company with a strong industry presence. They pride themselves on their commitment to excellence and delivering exceptional service to their clients."
About the role
We are seeking an experienced Export Operations professional specializing in Air & Sea freight. In this role, you will be responsible for coordinating and managing export operations, ensuring efficient logistics and timely deliveries.
What you'll be doing
- Manage export air and sea freight operations, including documentation, bookings, and liaising with carriers.
- Provide quotes and costings to customers and overseas agents.
- Provide excellent customer service to clients, responding promptly to inquiries and resolving issues.
- Optimise export processes to improve efficiency and cost-effectiveness.
- Ensure compliance with all relevant customs, and regulatory requirements.
- Collaborate cross-functionally with the sales, logistics, and finance teams.
- Maintain accurate records and provide detailed reporting on export activities.
- Invoicing
What we're looking for
- Previous experience in export operations, specifically international freight forwarding.
- Strong understanding of documentation and customs regulations for destination countries.
- Excellent communication and customer service skills, with the ability to liaise effectively with diverse stakeholders
- Proficient in using logistics and transportation management systems
- Highly organised with a keen eye for detail and problem-solving abilities
- Adaptable and able to work in a fast-paced, dynamic environment
What we offer
- Competitive salary + Medical Insurance after 3 months
- Great location + Carpark
- Opportunity to be part of a growing, dynamic team and contribute to the success of the company.
